NCH Privacy
Notice
This Privacy Notice explains how we at The North Cliff Hotel use any personal information we collect about you.
What information we collect about you
When you
make a direct booking with us we collect the names of all the guests who will
be staying, the Home address, email address and telephone number of the person
making the booking. We also collect a debit or credit card number to take the
deposit.
How we
use the information we hold on you
We use your
home address as part of the card payment processing to validate the card.
We will use
your email address to send you confirmation of the booking and an email with
more details on how to find us and other information you may find useful for
your stay.
We will not
use your telephone number to contact you unless it for an emergency and/or we
have been unable to contact you by email. We may use your telephone number to check
your arrival time (if out of hours/standard check-in times)
How your
is data stored
All of the
personal and debit/credit card data you supply us, as part of the booking
process, is stored securely on a third party system, Eviivo (Eviivo’s privacy
policy can be found Here).
If you have used an Online Travel Agency to book, your data will also be
available to them and governed by their Privacy Policy.
We will not
share your information with any third party unless there is a legal reason for
doing so.
Paper
record of your data, if any, will be kept securely in a locked room/filing
cabinet.