Cancellation

If you book directly with us, you can cancel your booking at any time up to 14 days prior to the date of arrival. 


Unfortunately bookings cancelled after this time will be charged for the full amount of the stay.

All bookings made with third-party booking sites will have to be cancelled directly with them.

Pets

Dogs are very welcome at The North Cliff Hotel, however to cover additional cleaning costs we do make a charge of £10 per night for the first dog and £5 per night for the second.

Dog beds and water bowls placed on a plastic mat are provided in the rooms free of charge.

Please note that dogs are not permitted on any beds or furniture and at no time are they to be left unattended in the hotel. Should any bedding or furniture be damaged or need replacing, a reasonable charge will be made.

Should you have more than 2 dogs, please contact us directly to see if we can accommodate them, 01598 752 357.


Towels

For stays of 7 nights or less we ask that you help us be environmentally friendly by using the same towels for the duration of your stay. 


Should you require any towel changes sooner than 7 days, there is a supplementary charge of £1.50 for a hand towel and £2.50 for a bath towel each time that you request they are changed.

 
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